Shipping & Returns
We want you to be 100% satisfied with your purchase. If for any reason you are not, simply send your item back to Watch Warehouse in the same condition it was delivered, and Watch Warehouse would be happy to provide a full refund of the purchase price.
1. Your item may only be returned as long as you have not worn or sized it.
2. All new items may be returned within 14 days of their delivery date.
3. Items returned for refund are not eligible for a return label. Return shipping is the sole responsibility of the customer.
4. All returns are contingent upon an inspection by our Returns Department.
5. Please keep in mind any original shipping fee is non-refundable if applicable.
Our Returns Department:
The Returns Department is in charge of examining returned watches to ensure they fit the criteria needed for a proper return. They work to confirm that the item is unworn, undamaged, unaltered and still has the original tags, plastics, box, manual and warranty card before a refund is processed. Items determined to have been worn, altered or damaged will be sent back and no refund will be issued.
*Please allow 7-10 business days for your return and refund to be processed.